APRIL 30, 2020

Shopping for essentials can be quite challenging under these circumstances. But if you’re in dire need of a few things right away, let The SM Store help you shop for them without leaving your home. With Call To Deliver, you can purchase all the essentials you need and have them delivered to your doorstep! 


Check out this catalog and choose from babies and kids’ must-haves to protective gear like face masks, plus toiletries, and even snacks—no minimum purchase required!

If you don’t find what you’re looking for, just ask The SM Store branch representatives and they’ll be happy to assist you in your shopping. Type your chosen branch on the search tool and send a Viber/SMS to the number/s provided within store operating hours and fill in the following details:

  • Full Name
  • Mobile Number
  • Order/s (brand, type, and/or variant) with quantity of pieces

You can also contact the Call to Deliver hotline at 09178001074 from 9:00 AM to 3:00 PM.

A branch representative will be in touch with your order confirmation, payment, and delivery methods. Just a heads up- order processing may take a bit longer in some areas because of quarantine regulations.

You can then pay for your essentials via cash on delivery (COD), credit card (payment upon delivery), debit card (payment upon delivery), or online bank transfer (available for Metro Manila stores).


After your payment is confirmed, your selected The SM Store branch can deliver your essentials to your home for a standard fee of P100.00. You can also book a third-party delivery service to pick up your items in-store and deliver them to your home, but you’ll need to shoulder the corresponding fees in the app.

If you decide to drop by and pick up your items at The SM Store, please make sure to follow social distancing and hygiene guidelines, and wear a face mask at all times!

Your safety remains a priority for The SM Store, and with Call to Deliver, we hope that we can help ease some of your worries by helping you shop safely as we continue to adjust to life under this “new normal.”

About: The SM Store is the Philippines’ largest department store chain with several branches nationwide. Since our first store opened in 1958, The SM Store has been a long-time favorite one-stop-shop with the best product variety, shopping convenience, and value for money. We offer a great selection of menswear, womenswear, children's wear, all kinds of beauty products, and things for the home. You can also find stationery, electronic gadgets, snacks, toys, hardware, and fun Philippine souvenirs here.