You can now enjoy the convenience of picking up your purchases from popular shopping websites (like ShopSM, Lazada, Shopee etc.) at any Click & Collect counters located in The SM Store branches.

Upon check out, just select “branch pick-up” as your preferred delivery method.

Most items purchased from our partner online stores are available for pick-up in our branches. However, we do not allow the following prohibited items from being picked up in our stores: 

• Chemicals 
• Food and perishable items 
• Contraband items 
• Plants 
• Animals

Our partner online stores will have to ship the items to our branches first. Once your item/s are delivered to the branch, we will notify you via SMS when it’s ready for pick-up. Just present the OTP sent to your mobile number to get your items.